Client Manager- JustFoodERP

The Client Manager’s responsibilities will include:
• Building & managing Client relationships & expectations
• Managing Phase+ initiatives from concept development to project close out & post mortem
• Forecasting client activity
• Application training
• Application demonstration
• Specification development
• Consulting on industry best practices and potential technology initiatives
• Maintaining & improving customer satisfaction
• Monitoring support status of your assigned clients (aged open issues, open issues created over time)
• Support and administration

Competencies:
• Driven towards customer satisfaction
• Effective communication skills
• Proven ability to build strong, strategic business relationships
• Ability to work in team environment and independently
• Well organized and strong time management skills
• Displays leadership qualities
• Logical, investigative and methodical
• Excellent attention to detail
• Solid ethical foundation
• Proficient with Navision

Qualifications:
• Excellent presentation and training ability
• University Degree or Equivalent
• 3 years Microsoft Dynamics - NAV Implementation Experience
• 5-10 years related Business Experience