MS Dynamics xRM - Implementation Consultant

Responsibilities
Execute various Prospect and Client Projects and Task, including:

Post-Sales Activities: System Implementation, Product Setup, User Training, Definition and Assessment of functionality, Troubleshooting, On-going Customer Support

Document and Communicate Project Information: Project Requirement Documents, Diagnostic Proposals and Quotes, On-going Support Status Reports, Professional Service Requests

Maintain Revenue and Utilization Targets: Forge strong business relationship with management team and end-users, in our customer’s environment. Maximize utilization and revenue through project timing and efficiencies, Review all time (billable or not) for projects which you are responsible.

Qualifications
• Driven towards Superior Customer Satisfaction.
• 2+ Years Experience with Microsoft Dynamics CRM a must.
• Experience with MS Dynamics NAV, or other ERP systems a definite asset.
• Communicate clearly and effectively both written and oral.
• Proven ability to build strong, strategic business relationships.
• Ability to work in both a Team Environment and Independently.
• Well organized and strong time management practices.
• Analytical ability – logical, investigative and methodical. A problem solver.
• Excellent attention to detail.
• Contributes to a positive working environment.
• Solid Ethical Foundation.
• Excellent presentation and training ability.
• Strong documentation skills.
• Continually updating business and related industry knowledge.