MS Dynamics xRM - Implementation Consultant

A Microsoft Dynamics xRM Implementation Consultant at IndustryBuilt Software Corp. is responsible for the successful implementation and delivery of Microsoft’s award winning CRM 4.0 product.

Responsibilities
Execute various Prospect and Client Projects and Task, including:

Post-Sales Activities: System Implementation, Product Setup, User Training, Definition and Assessment of functionality, Troubleshooting, On-going Customer Support

Document and Communicate Project Information: Project Requirement Documents, Diagnostic Proposals and Quotes, On-going Support Status Reports, Professional Service Requests

Maintain Revenue and Utilization Targets: Forge strong business relationship with management team and end-users, in our customer’s environment. Maximize utilization and revenue through project timing and efficiencies, Review all time (billable or not) for projects which you are responsible.

Qualifications
- Driven towards Superior Customer Satisfaction.
- 2+ Years Experience with Microsoft Dynamics CRM a must.
- Experience with MS Dynamics NAV, or other ERP systems a definite asset.
- Communicate clearly and effectively both written and oral.
- Proven ability to build strong, strategic business relationships.
- Ability to work in both a Team Environment and Independently.
- Well organized and strong time management practices.
- Analytical ability – logical, investigative and methodical. A problem solver.
- Excellent attention to detail.
- Contributes to a positive working environment.
- Solid Ethical Foundation.
- Excellent presentation and training ability.
- Strong documentation skills.
- Continually updating business and related industry knowledge.